Cookie Policy

How we use cookies and similar technologies on our website

Last updated: January 2025

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit our website. They are widely used to make websites function efficiently, improve user experience, and provide information to website owners.

This Cookie Policy explains how Car Transport UK uses cookies and similar technologies on our website in compliance with UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are required for the website to function properly and cannot be disabled.

Examples:

  • Session cookies to maintain your browsing session
  • Security cookies to protect against fraud
  • Load balancing cookies to ensure site performance

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously.

Examples:

  • Website performance monitoring
  • Page load time tracking
  • User experience analytics

2.3 Functionality Cookies

These cookies allow enhanced functionality and personalisation, such as remembering preferences.

Examples:

  • Language preference cookies
  • Form data cookies to remember your input
  • User interface customisation cookies

2.4 Marketing and Advertising Cookies

These may be used in the future to deliver ads more relevant to you and measure the effectiveness of advertising campaigns.

Examples:

  • Social media advertising cookies
  • Retargeting cookies
  • Conversion tracking cookies

3. Specific Cookies We Use

Cookie NamePurposeDurationType
cookie-consentRemembers your cookie preferences1 yearEssential
session_idMaintains your browsing sessionSessionEssential
__stripe_mid / __stripe_sidStripe payment security and fraud preventionVaries (set by Stripe)Essential

4. Third-Party Cookies

We may use third-party services that place cookies, including:

  • Stripe – for secure payment processing and fraud prevention (Stripe Cookie Policy)
  • Analytics services (if enabled) – to monitor site usage
  • Social media platforms (if enabled) – for integration and sharing features
  • Maps services (if enabled) – for location/mapping features

We will update this policy if additional third-party cookies are introduced.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

5.2 Browser Settings

You can also manage cookies through your browser. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Set up notifications when cookies are set

5.3 Browser Instructions

Chrome

Settings → Privacy and Security → Cookies

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

6. Impact of Disabling Cookies

If you disable cookies:

  • Some website features may not function properly
  • You may need to re-enter information more frequently
  • Personalised content may not be available
  • Website performance may be affected

7. Legal Basis for Cookie Use

Under UK PECR and UK GDPR, we use cookies based on:

  • Consent – for non-essential cookies (analytics, marketing)
  • Legitimate Interest – for essential cookies and security
  • Contract – for cookies needed to provide services (e.g. payments)

8. Updates to This Policy

We may update this Cookie Policy from time to time. We will post changes on this page and update the "Last updated" date above.

9. Contact Information

If you have any questions about our use of cookies, please contact us:

Car Transport UK

Email: customerservice@cartransportuk.co.uk

Address: Governors House, Berwick Upon Tweed, TD15 1HR

10. Additional Resources

For more information about cookies and online privacy: