Car Transport UK (UK WiDE) LTD

Registered in England & Wales

Email: customerservice@cartransportuk.co.uk

1. Introduction

Car Transport UK (UK WiDE) LTD ("Car Transport UK", "we", "us", "our") is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and share information when you use the Car Transport UK Driver App ("the App").

By registering as a driver and using the App, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

Car Transport UK (UK WiDE) LTD is the data controller responsible for your personal data.

For data protection queries, contact: customerservice@cartransportuk.co.uk

3. Information We Collect

A. Identity Information

Full name
Date of birth
Residential address
Email address
Telephone number
Photo ID (passport and/or driving licence)

B. Driver & Vehicle Information

Driving licence details
Vehicle registration
Vehicle capacity
Insurance certificates
Insurance expiry dates
Photos of vehicle, trailer, and equipment

C. Job & Operational Data

Jobs accepted, completed or cancelled
Collection and delivery details
Timestamps
Condition photos
Comments submitted in the App

D. Location Data

GPS location while logged in and active
Location tracking during active jobs

E. Financial Information

Bank account details for payment
Payment history
Invoice records

F. Device & Technical Data

IP address
Device type
App usage logs

4. How We Use Your Information

We process your data for the following lawful purposes:

Contractual Necessity

Registering you as a driver
Allocating and managing jobs
Verifying insurance and compliance
Processing payments

Legal Obligations

HMRC compliance
Fraud prevention
Road transport law compliance

Legitimate Interests

Protecting our business
Managing operational performance
Maintaining audit trails
Resolving disputes

5. Customer Information Shared With Drivers

Once a driver accepts a job through the App, the following customer details may be made available:

Customer name
Collection and delivery addresses
Contact telephone number
Vehicle details
Relevant job notes

This information is provided strictly for the purpose of completing the transport service.

Drivers are required to:

Use customer information only for fulfilling the assigned job
Not retain, copy, distribute or use customer data for marketing or personal use
Delete or destroy any downloaded or saved customer data after job completion

Unauthorised use of customer data may result in immediate termination and potential legal action.

6. Location Tracking

The App collects GPS data:

While logged in and available
During active jobs
For verification of collection and delivery

Location data is used for:

Job allocation
Operational oversight
Dispute resolution
Fraud prevention

Location tracking ceases when you log out.

7. Sharing Your Information

We may share driver information with:

Dealership clients (job-related data only)
Customers (limited operational data such as driver name or contact if required)
Legal authorities where required
Insurance providers
Accountants and professional advisers
Technology and hosting providers

We do not sell personal data.

8. Data Security

We implement appropriate security measures including:

Encrypted storage
Secure authentication
Restricted administrative access
Audit logging

Sensitive documents such as ID and insurance certificates are securely stored and accessible only to authorised personnel.

9. Data Retention

We retain data as follows:

Driver account records: Duration of engagement + 6 years
Job records: 6 years
Financial records: 6 years
Compliance documentation: As required by law

Data is securely deleted once retention requirements expire.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction
Request erasure (subject to legal obligations)
Restrict processing
Object to processing
Data portability

Requests can be made via: customerservice@cartransportuk.co.uk

You may also lodge a complaint with the Information Commissioner's Office (ICO).

11. Lawful Basis for Processing

Article 6(1)(b) – Contractual necessity
Article 6(1)(c) – Legal obligation
Article 6(1)(f) – Legitimate interests

12. Changes to This Policy

We may update this Privacy Policy from time to time. Drivers will be notified of material changes within the App.

13. Contact Details